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FAQ

We have included a lot of info on our products pages but there are always some good questions that just don't show up on those pages so here is a list of some of questions and the answers that might be helpful.

If you still have a question please feel free to contact us and we will be glad to answer it and will add it to this page if need be.

Why is recycled plastic the best material for outdoor furniture?

For a few reasons,

  • First it is virtually indestructible. Indestructible because it will not rot, it won't decay, bugs can't eat it, it is non absorbent, so staining is all but impossible and rain and snow will not soak in. It will not chip, split, splinter, crack, warp, or get brittle and snap like some cheaper plastics do.
  • Second, it is pretty much maintenance free, this means unlike most wood products it NEVER needs to be sanded and painted or sealed. In fact the color is IN the material. In addition to this UV stabilizers are added in to help prevent fading from exposure to the sunlight. We have customers tell us that even after several years they say their furniture looks as good as the day they bought it, ever hear someone with wood furniture say that? 
  • Third, it is carefree, by that we mean you can put it outdoors and leave it. No need to bring it into storage for the winter, or to run out in the rain to place a cover over it ( and the cover inevitably blows off). Because it is non absorbent rain and snow will not effect it one bit. Of course the commercial grade stainless steel fasteners also mean no worries about rusting or corroding.
  • And finally but not least is Poly-wood is made in the USA. That means quality you can count on, craftsmanship you can see in every small detail.

How is your furniture made and where is it made?

 Making our furniture is a 4 step process.

  • First the material is purchased from suppliers who get the material, clean it, cut it up into small pellet like sizes and sell it in bundles or bales.
  • then Poly-Wood  can add color and UV stabilizers and "extrudes" the material, which basically means they shape itno lumber like dimensions 2x4 or 1x6. At this stage the material is also given a wood like texture, but unlike wood there are no potential splinters, cracks, chips, and no knots to fall out either.
  • Once it is in a lumber like shape and size it is then run through various CNC machines that cut and shape it much like wood is cut and shaped in a furniture factory. The cut offs and "sawdust" are collected and added into the next batch so ther is virtually no waste.
  • Once the pieces are made to precise shapes and sizes they are inspected and placed with other pieces that make a complete chair or table, ready for shipment.
  • The final products are flat shipped, this keeps costs down and makes handling much more efficient too.

This seems a bit expensive for plastic outdoor furniture, what is the reason for that?

At first glance it can seem to be pricey especially if one is looking at it as typical plastic stuff, which when plastic first came out had the reputation of being "cheap" and the once popular phrase of calling something "plastic" was not a compliment. But things have changed, for one thing this is not thin flimsy made elsewhere plastic, we use only recycled plastic and everything is done right here in the USA. In fact our plastic is extruded to existing lumber dimensions, as a 1x4 or 2x2 for example. After that it is milled and cut just like lumber would be. But the real benefit comes from the fact that, unlike wood or other materials, our recycled plastic will last for a very, very long time. Truth is no one really knows how long it can last because there is no natural process like rust, decay, weathering and the like, that breaks the recycled plastic down. So you may pay a bit more up front, but you will NEVER need to replace it because it wore out or fell apart. You will NEVER have to sand or seal or paint it because the color faded or chipped or peeled off, you will NEVER have to replace a leg or slat because it rotted or split or rusted or cracked. You will NEVER have to store it out of inclement weather or protect it from wind, rain, snow, sleet,  cold or heat.  This means you can enjoy your outdoor furniture, not work on.  So as our tag line says, Now you can sit back relax and enjoy. If you think about it, why would you choose anything else?

If I buy something on-line do I have to pay for shipping too?

We welcome on line shopping, we have set up our site to facilitate that and we are constantly adding more info to make it easier and to help you make an informed decision. No, you do not pay for shipping, it is not added onto the price, it is FREE, we pay all shipping costs and we love it. Okay we don't love it, but we do love happy customers who say good things about us and who appreciate something a little extra.